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FAQ

What do I need to know about my pedal warranty?

After receiving your pedal, please fill out the registration form within two weeks of receiving your pedal. Once registered, a two year warranty is included with your purchase. This includes parts, labor and return shipping back to you. You are responsible for shipping the pedal to us if needed. If repairs are needed due to misuse or extensive damage (accidental or not), repairs will not be covered under the warranty. If a pedal is modded or altered in any way or the serial number is removed, this will void the warranty.

What is the return policy on pedals?

There is a 14 day return policy from the day that you receive your pedal. If you decide to return your pedal for any reason, it must return to us in new condition with all of the original packing and contents. If you are returning due to a needed repair, please go through the warranty process before officially returning your pedal.

Can other merch be returned?

Merchandise such as clothing and stickers cannot be returned. If a wrong size was ordered by accident, please let us know within 2 days of receiving your item and we can work something out!

If you have any other questions or concerns that aren't stated above, feel free to reach out to us!

FAQ: FAQ
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